Customer Testimonials

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Google Nov 6, 2024

I was on the hunt for a reliable SUV, and contacted Friendly CDJR of Hamilton. I was connected to the salesman Zach. Not only was he super knowledgeable about the inventory, but he was also extremely friendly and made sure that we were always on the same page during the whole process. He was able to answer all my questions and helped me find the perfect vehicle. I went home extremely happy. I highly recommend Friendly for your next vehicle purchase. Ask for Zach.

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Google Oct 29, 2024

Dealing with Friendly Chrysler Dodge Jeep Ram of Hamilton has been the best most painless process I’ve experienced when buying a car. Nate was honest patient and most importantly not pushy at all. He listened to exactly what I wanted In a car and got me into the truck I wanted at a price I could afford. If you’re looking for a new or used vehicle I couldn’t recommend them more.

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Google Oct 25, 2024

Great place to get a vehicle!!!! Neil Whitmore is a great salesman, got us in and out of there in no time.

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Google Oct 13, 2024

Thanks to John Purcell for great service and helping with the process of my new ram pickup. highly recommend John for a sales person.

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Google Oct 13, 2024

My significant other and I recently purchased a truck from Friendly Chrysler Dodge Jeep Ram. Everyone was super friendly, helpful, and knowledgeable. Our salesman John Purcell was the best! John made the whole process super easy and simple. We will be purchasing from John again. I recommend this dealership and John as a salesman for anyone looking for a vehicle.

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Google Oct 1, 2024

David, great person to work with!

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Google Sep 30, 2024

I worked with David for around 4 days and his responsiveness and general service was on point, every part of the process was easy and never was felt forced into a decision, if anything he locked it in and we kept going until we both settled on something that worked great for both of us, I highly, I mean HIGHLY recommend working with David Reynolds if you have the opportunity. They offered a good warranty with a quality serviced vehicle and a great opportunity for someone to start building something for themselves. The sales manager Tanner was also super incredible and ...

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Google Sep 23, 2024

I just got a new jeep compass through Neil a few days ago! He was super easy to work with and I had such a great experience!

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Google Sep 23, 2024

Neil Whitmore and Benjamin Thomas are the best!! Go see them for all your vehicles needs. Friendly does it better!

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Google Sep 20, 2024

I had a great experience at Friendly of Hamilton, especially with my salesperson Bill. The purchasing process was simple and all of my questions were answered thoroughly. Bill even took the time to show me how to add my phone to the device manager and made sure I was familiar with all of the controls and settings before I headed home. Overall, an awesome experience, I love my Jeep!

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Google Sep 20, 2024

My Husband, Daughter and myself all just bought new vehicles we worked with John Purcell and he went above and beyond to not only make sure we were happy with our purchase but did everything he could to get us in what we wanted! If your looking for a sales person who goes above and beyond he's definitely you guy!! We couldn't be more thankful for such an amazing experience!! Thank you!!

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Google Sep 19, 2024

If you are in the market for a nice ride come see John Purcell @ friendly dodge jeep. He will hook you up. Best service around. You can't ask for a better experience.

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Google Sep 15, 2024

Bill Schramm was knowledgeable, patient, and provided excellent customer service to my husband and me when we purchased a Ram truck. Thank you, Bill, and everyone at Friendly Chyrsler, Dodge, Jeep, Ram in Hamilton.

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Google Aug 24, 2024

Excellent car buying experience. Sales staff was very helpful, no high pressure, no surprise dealer fees. Highly recommend.

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Google Aug 20, 2024

I had a great experience with my recent purchase, Bill was great to work with. No high pressure, very friendly and very knowledgeable, answered all my questions and explained the whole process. I will definitely recommend him to anyone looking to purchase a vehicle. Lynne Gaiser

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Google Aug 20, 2024

We had a great experience purchasing a car here. Car shopping can be pretty stressful, but Oscar made the process as fast and pleasant as possible. We test drove one car, agreed on a reasonable price, and were able to drive it home the same day. Highly recommend Friendly CDJR of Hamilton!

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Google Aug 17, 2024

Every time I go to friendly dodge I use John Purcell and he is honestly the best car salesman I’ve ever had. Not pushy, works quick. Won’t go to anyone else.

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Google Aug 5, 2024

Karla was a great help in buying my new to me truck. Thanks again.

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Google Aug 1, 2024

We had an excellent experience purchasing a vehicle at Friendly Dodge of Hamilton thanks to our sales representative Dave. He was thoroughly knowledgeable about our vehicle, answering all of our questions. He also found creative solutions to meet our requirements. His after sale service has been nothing short of amazing. He has been available to answer questions even when he’s not at the dealership. We will definitely be back!

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Google Jul 31, 2024

David helped us buy two vehicles! Thank you so much for all your help and service! Highly recommend!

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Google Jul 31, 2024

Oscar at Friendly CDJR was a pleasure to work with. He was knowledgeable, friendly and very helpful. He aided me finding the perfect truck to fit my needs and budget. The buying process was smooth and simple. I would definitely recommend Oscar and this dealership to friends and family. Thank you!

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Google Jul 31, 2024

Neil was the best sales man I have ever dealt with buying a car

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Google Jul 30, 2024

Just bought a 24 Jeep Grand Cherokee from Friendly. Everyone here is great but Neil really went above and beyond. Ask for Neil when you are ready to buy a car. You will not regret it. Also, Greg and Gavin in detailing really made my car shine. Thank you!!

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Google Jul 30, 2024

I had the pleasure of working with Karla and she made the entire process move smoothly and quickly. I appreciate all of her help and knowledge with the purchase of my new vehicle.

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Google Jul 27, 2024

Bill was extremely helpful with the purchase of my brand new 2024 Dodge Durango. Took the time to answer all of my questions and sat with me to show me all of the features of the car. I would Highly recommend Bill and Friendly to anyone. Thank you kindly -Hailey Denison

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Google Jul 26, 2024

Very nice and ordered the cosmetic part to my 2020 legacy. First time car buyer made my experience the best. Even beat my banks apr. Would recommend buying a vehicle from friendly in hamilton. Bill was the best.

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Google Jul 19, 2024

Our salesman was Joh Purcell. He made our transaction very smooth and accomodating to our needs and concerns. Very friendly guy working at Friendly Auto Dealer. Highly recommend working with John.

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Google Jul 17, 2024

My salesman Patrick Murphy went above and beyond to make sure I found the right vehicle for me; highly recommended.

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Google Jul 16, 2024

I absolutely love my 2022 392 Wrangler! Thank you to John Purcell for making this possible for us! We highly recommend asking for him with your next vehicle purchase! This is our 5th purchase with him and he goes above and beyond!

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Google Jul 9, 2024

One of the Best experiences buying a car and treated right.Our Salesman Bill Schramm worked with us to get the right vehicle and the best deal..Would highly recommend everyone go see them for their car needs..Thumbs Up Dealer.

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Google Jul 1, 2024

We had a great experience thanks to Dave Reynolds! This is our second time purchasing a vehicle from Friendly in Hamilton and both times we’ve had positive experiences. Dave is great to work with and we would recommend him to everyone!

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Google Jul 1, 2024

I worked with David to get my wife a new car and had a wonderful experience. He was very helpful throughout the whole process and helped us get a vehicle that was right for us.

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Google Jun 26, 2024

Had an absolutely GREAT experience with Oscar Ramos. He made everything stress FREE, and made sure all my requests were done correctly. I would 100% recommend him to my fellow business owners, friends, and family. I will be doing more business here because of Oscar’s integrity and determination. THANKS OSCAR!

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Google Jun 22, 2024

Our salesman, Bill Schramm, was so very helpful, knowledgeable and kind. He made the purchase of the ‘24 Ram 3500. His patience was/is boundless. Friendly Dodge/Ram/etc. are fortunate to have him! The truck, itself, is superb—and beautiful, powerful, well thought out. Delightful color—granite. The dealership is clean and sparkling!

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Google Jun 21, 2024

pleased with my purchase, no complaints.

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Google Jun 13, 2024

"I was pretty nervous about getting a new truck, as we've all had bad experiences with dealers. However, John Purcell took me through the process slowly and easily. Even when I found one at another location, I did not have to test drive that truck I coud test drive anyway; John made the process smooth and easy without stress. I appreciate his professionalism. I highly recommend John and this friendly dealership. Thank you, John."

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Google Jun 11, 2024

Dealt with Bill Schramm and my experience was phenomenal. Very patient and easy going and made sure the process was smooth with no issues. Very pleased with my purchase and experience.

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Google Jun 4, 2024

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Google Jun 1, 2024

Best dealership out there! Dave R. Knows how to make a deal and land you where you need to be financially. I got an affordable deal right where my finances allowed. Dave R. Was able to put me in a new model year Ram with a bumper to bumper warranty. Will be doing business again and that’s a promise. Dave R. Thank you for my second truck and keeping me happy. I will be sending more business your way and that’s a promise!

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Google Jun 1, 2024

This is our second vehicle purchased from Dave Reynolds and Friendly. The experience was great both times. Very accommodating!

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Google Jun 1, 2024

My experience with Dave Reynolds in Hamilton was beyond expectations. He was professional, never pushy, and knowledgeable. This brought me back to Dave to purchase a second vehicle, Great experience!

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Google May 30, 2024

Called Oscar Ramos on a Thursday and he had a truck ready for me to pick up Saturday super easy great customer service will never buy another vehicle anywhere else.

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Google May 29, 2024

Bill Schramm was a pleasure to deal with and I would recommend him to anyone looking for a new or used vehicle

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Google May 27, 2024

I had the best experience with Bill Schrame. He made the whole transaction of trading my GMC in on my new Dodge Ram. I love my new vehicle and Bill doesn't just stop at selling vehicles, he is in it all the way to contacting, updating and follow ups. I would recommend Bill Schrame to anyone looking to get a vehicle.

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Google May 25, 2024

I can't say enough about my experience at Friendly CDJH. I made an inquiry on late, super late online. My truck was totaled, and I was working under an insurance claim time limit. First thing the next morning, Neil emailed me and followed up with a phone call. Everything was totally hassle free. I knew what I wanted and Neil made it happen. He hooked me up with the perfect Toyota Tacoma truck and took care of everything, from the insurance to the DMV, even working with Jessica, the business manager, to wrap up thr financing. I arrived at ...

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Google May 25, 2024

It was a pleasure dealing with Neil Whitmore on the purchase of my truck. He made the whole process extremely streamlined. Purchasing a vehicle can be a stressful process, but not with Neil and the team at Friendly CDJR of Hamilton. I had a great experience. Thank you!

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Google May 18, 2024

Go with the team at Friendly Jeep of Hamilton and don't look back! It was the best decision we ever made. John Purcell was excellent to work with, and we will be life long customers from the experience!

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Google May 17, 2024

My husband got his jeep gladiator with Hamilton and our sales guy, John was awesome! I was going through a transition with my previous car and the dealership that I had received it from. My husband called up John from Hamilton Jeep, John and his team worked wonders for us. The bent over backwards to make sure I was taken care of. They did a plan that worked within our budget and gave me the car of my dreams. I would highly recommend John at Hamilton Jeep!

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Google May 10, 2024

Go see Bill Schram he will take great care of you. This is my second car I have purchased from him. The entire team at Friendly is awesome. GREAT EXPERIENCE!

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Google May 4, 2024

We just bought 2 jeeps from John pursell. He is great If you want a good experience buying a vehicle ask for John he’s awesome

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Google May 3, 2024

"ABSOLUTELY OUTSTANDING!" are the only words to describe my buying experience at Friendly CDJR of Hamilton. I have always wanted a Chrysler 300 Touring (Black) - it was suggested I go see Bill Schramm at Friendly CDJR of Hamilton. They had EXACTLY what I wanted- sitting right on the show room floor! I was a bit uncertain about bringing my business to a new dealership as I had only ever done business with another. I could not be any happier!!! Bill Schramm was professional, patient, kind- and never made me feel pressured. He fielded all my questions, worked diligently ...

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Google May 1, 2024

This the 3rd vehicle I’ve purchased from David Reynolds at Friendly in Hamilton. They are an hour drive away but completely worth it. It’s not just one thing, it’s the entire package. Each person I’ve dealt with has gone above and beyond to ensure 100% satisfaction, and David is the best, most communicative sales person I’ve ever met. Without hesitation I’d return to purchase another vehicle. Go see David, you won’t be disappointed, I’d give him 6 stars but they haven’t invented that rating yet.

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Google May 1, 2024

Shout out to Dave Reynolds for hands down the best experience purchasing not 1 but 2 vehicles within the last year. I Will continue to recommend Dave Reynolds as a salesman to anyone asking and most definitely will return to him for any future purchase of my own Thank you Dave for your attentiveness&knowledge both during and after our final sale Keep up the good work

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Google Apr 30, 2024

Based on a previous, not so positive experience I had with a sales manager at this dealership (no longer there), I was reluctant to work with them again. However, there was a car on the lot that caught my eye and Oscar was the sales person that worked with me. Long story short, Oscar was very positive, not pushy and helpful all the way. We ended up buying a more expensive car and actually felt good about it! Gracias Oscar!!!

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Google Apr 30, 2024

Had a great car buying experience at Friendly! My salesman Patrick was amazing to deal with and was not pushy in any way. Thanks again for the easy process and amazing staff.

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Google Apr 25, 2024

By far the best car buying experience I've ever had. If you want a place that isn't going to hassle you or play games, then this is the place to shop for a new or used car. Neil and Jessica were both very professional and met every need that I had. I had a new car the next day. Plus there's a wheel to spin at the end for free stuff! Definitely will be going back!

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Google Apr 24, 2024

No stress and Friendly (ha!) atmosphere. Neil Whitmore is a great sales person to deal with. I highly recommend Neil if you are looking for new or pre-owned vehicle!

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Google Apr 23, 2024

I had an amazing purchasing experience at Friendly of Hamilton. Oscar and Jessica made everything go very smoothly and answered all questions i had with it being my first time buying a car . Thank you for everything if you come here ask for Oscar!

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Google Apr 13, 2024

I work with John to get my Wrangler JKU. He was very friendly, professional, and efficient. If you are looking for a Wrangler check them out.

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Google Apr 12, 2024

Great experience at Friendly Dodge. This is the third vehicle we have bought from them. Great service and awesome sales staff. If you are looking for a vehicle ask for Bill Schramm.

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Google Apr 9, 2024

Great experience. Definitely recommend. John was easy to do business with.

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Google Apr 9, 2024

Great car buying experience Highly recommend 👌 👍 👏 😀

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Google Apr 2, 2024

Go see Bill Schramm in Hamilton! Easiest no pressure car buying experience ever!!!

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Google Mar 31, 2024

I've had my 19 ram big horn since the end of January. I've had several issues with the truck with the most recent being the RF hub not working. I had to have it towed to Friendly's on Sunday. I called on Monday at 8ish in the morning. The service manager answered and already knew about it. Said they were busy and wouldn't be able to get to it till Wednesday. I got a call on Tuesday truck is done. Service is on top of there game.

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Google Mar 31, 2024

Great job Oscar! very friendly and highly recommended! Was very happy after we left !

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Google Mar 30, 2024

To say that I was attached to my old car is an understatement, but it was time to move on. Fortunately, Oscar Gonzales is a miracle worker and put me in a new car that I’m already in love with. He listened to what I needed, and why my last car was such a perfect fit for me, and had me signing without hesitation before the end of the day. Great guy to work with, would definitely recommend him and the Friendly experience to anyone!

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Google Mar 30, 2024

Purchase my RAM from Oscar very laid back dude good energy easy to deal with overall good dude, New to the sales game but should have a good future in sales.

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Google Mar 23, 2024

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Google Mar 19, 2024

I recommend Friendly chrysler,Dodge,and Jeep.They are very helpful,I worked with Neil Whitmore, he was so helpful and kind! He puts you at ease right away.I would recommend Neil to work with,he will get you in a vehicle of your choice right away.

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Google Mar 17, 2024

If you're looking to purchase new a new car we highly recommend John Purcell! He actually found us two! There was no pressure, he was friendly, and answered all our questions We got two great vehicles that fit perfectly in our monthly budget.

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Google Mar 5, 2024

We were here 5 years ago to buy a car & worked with John at Friendly of Hamilton. We didn’t hesitate to come back & work with him again to buy a new Jeep from him. Great guy & great service all around!

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Google Mar 2, 2024

If your looking for a new vehicle go to friendly Dodge and see Neil Whitmore best sales man we ever had great experience

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Google Mar 2, 2024

We worked with Dave as our Salesperson. We asked him to locate a truck for us since the perfect truck was not on the lot! It took a little bit but we did end up making a deal and getting the truck even in the color we didn't think we wanted! Thank you Dave for your help 😁

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Google Mar 1, 2024

We had an amazing purchasing experience at Friendly of Hamilton. Oscar was the salesman, he was outstanding, made the process smooth and easy, answered all questions we had. Thank you for everything - Bill Smith

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Google Mar 1, 2024

I’ve gotten three Jeeps from this dealership and the last two were sold to me by Neil and he has always been an absolute pleasure to work with; very personable and down to earth, answered all of my questions and was a great help in finding me my perfect Jeep Wrangler. I could not be happier. Overall great experience every time!! Highly recommend! Love the entire staff at this dealership including Ben and John!

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Google Mar 1, 2024

My whole experience leasing a new jeep was flawless. David was great, walked me through everything and stayed in touch. This is my 2nd keep from Friendly and David! 10/10 would recommend!

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Google Mar 1, 2024

This was a most amazing experience! Oscar was very knowledgeable about the vehicles and their features! If anyone's looking for a vehicle this is definitely the place to go!

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Google Mar 1, 2024

Very knowledgeable and friendly staff.

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Google Feb 28, 2024

Neil and Ben helped me get into a car I really like. They stand by there vehicles if something is wrong and needs to be fixed. Appreciate it guys!

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Google Feb 23, 2024

I worked with Neil and it was a pleasure! He made everything so easy and smooth, he made sure to make everything you wanted to know clear and I would recommend him to anyone!

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Google Feb 15, 2024

We purchased two trucks in the past year From Bill and Dave. Both Salesman were top notch and beyond easy to deal with. Always friendly, informative and did their absolute best to accommodate us in any way possible. Wish we could give more stars based off the ease of the transactions.

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Google Feb 13, 2024

We impulsively went "window shopping" for a truck that we didn't need and ended up in a 2021 1500 RAM. John Purcell was our person, and i say that because talking to him felt like he's known us forever. The utica coffee was just an added bonus. The whole experience was straight forward, easy, all our questions were answered, and we didn't feel presured. I definitely would recommend John at Friendly Chrysler Dodge jeep Ram for your next ride. I wont even fault him for not driving a manual.

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Google Feb 13, 2024

Best experience I have had purchasing a vehicle! John was outstanding with his knowledge and help. I got a great deal on a certified preowned Ram 1500, and surprise to me was able to drive it home same day. The staff was awesome and made everything a smooth process. Coffee donuts? They had it all. The facility was immaculate and clean. The lot in itself was clean and loaded up with good inventory options. I did not at all feel pressured or like I was being pushed on anything I did not want. I will be bringing my vehicles there for ...

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DealerRater Feb 10, 2024

John Purcell is the best sales person very to do business with very personal guy

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Google Feb 3, 2024

2nd vehicle I have bought from John Purcell. Highly recommend. Very nice people and smooth transition

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Google Jan 31, 2024

I just like doing Business with Neil he is amazing to work with. I just got my new car today from him and he helped me with anything I needed help with. I will tell anyone that wants or is looking for a new car to go and see Neil. He takes care of everything. You just tell him what you are looking for and he will find it for you. Thank you very much for everything you have done today. I really appreciate it all.

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Google Jan 31, 2024

Salesman David reynolds made my purchase quick and easy was beyond happy with my experience definetly recommend buying your vehicle through him

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Google Jan 31, 2024

The entire staff here Personifies The word friendly,top to bottom the best dealership iv dealt with ever. Not just selling cars and trucks,it's an experience the whole way through,based on knowledge of the the vehicle and the customers wants. 6 stars if I could!! Special shout out to Nate and Bill for excellent customer care and prompt insightful leadership in my new truck purchase,my 2nd here and likley not my last,good looking gang!

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Google Jan 31, 2024

Salesman Dave Reynolds’s went above and beyond to get me the deal i was comfortable with

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Google Jan 24, 2024

I go to John, he is so sweet and helpful. I have moved to Buffalo and still continue to go to him for my car needs!!!!

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Google Jan 24, 2024

John was friendly, funny, and professional! An amazing sales professional.

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Google Jan 19, 2024

I have never been treated as well as Neil treated me at a dealership. He took his time an really went to bat for me on my vehicle an got me where I needed to be at the price. Very personable an understanding. I would tell anyone to see the great people at friendly dodge in Hamilton. He made the process buying my new truck smooth an no hassle’s.

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Google Jan 19, 2024

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Google Jan 19, 2024

I just purchased a truck from Friendly which was my first with them. What a breath of fresh air!! They were friendly, professional and low pressure. Traits that no longer seem to exist with the large dealers. There were no games with “add ons” and extortion fees that most other dealers now try to hit you with after you’ve made your deal. My rep, Bill Schramm, went above and beyond to make the process smooth, while even adding some humor! Well sort of 😂. I highly recommend Bill and Friendly if you’re in the market for a new vehicle.

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Google Jan 14, 2024

By far the best customer service you’ll get whether it’s from sales or service. Top notch people here unlike somewhere else. Thank you Nate and Mike.

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Google Jan 6, 2024

Bill was amazing!!! So very friendly and made sure I understood and knew everything I was doing as this was my first time buying a car! The staff and everyone else seem so welcoming and friendly as well, I was very happy buying a car from here and will be sure to comeback again.

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Google Jan 6, 2024

By far the best customer service you’ll get wether it’s from sales or service. Top notch people here unlike somewhere else. Thank you Nate and Mike.

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Google Jan 5, 2024

Great too deal with thank you John!

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DealerRater Dec 28, 2023

We had a wonderful experience at Friendly Dodge, Jeep, Ram, and Chrysler. Erica was so helpful and knowledgeable through the whole process. Nate was helpful too. We will be back in the future for another purchase.

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Google Dec 27, 2023

Neil at Friendly Dodge in (Hamilton) is OnPoint when it comes to customer service. He searched for two weeks for the perfect truck for me and scored five stars. He found a Dodge ram with absolutely everything that I asked for and then some he goes above and beyond for his Customers. Have bought three or four vehicles from them and they get 100% effort in every single way from customer Service to in-service Help From donny to Mike they will get it done. I have just recently brought my mom and dad Into the dealership, and they actually walked out ...


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