Customer Testimonials
My husband and I have purchased three vehicles from Friendly of Hamilton. The sales and service departments both have great employees. Nate Dailey and John Purcell will make your buying experience very smooth👍
Thank you to John Purcell for another great experience! We will only work with John and its a pleasure every time. He is very friendly and Helpful. Be sure to ask for him for your next vehicle purchase!
Jessica Ingle is extremely knowledgeable and her enthusiasm and dedication to her customers encourages me to highly recommend this dealership to you all! I purchased a 2015 Ram 2500 and Jessica streamlined the entire process; she maintained direct communication and respected my budget. Jessica even came in on her holiday to finalize the purchase and send me off with my new truck just in time for Christmas! Thank you Jessica and the rest of the Friendly of Hamilton sales staff for making this experience enjoyable!
Kaci Woodcock is an excellent sales rep, she made everything as easy as possible & was super friendly. great all around experience at this dealership, highly recommend!! very happy to have found this place
Thank you for the delivery of my new truck. David Reynolds was great to work with. He was on top of everything and made the transaction very easy. I will not go anywhere else for my vehicles, the team at the dealership are second to none.
Dave did a great job !This is my second purchase from Friendly ram .I will be back again Thank you very much guys
David Reynolds was the best 👌
Awesome experience on new lease.
Ben made the buying experience exactly how it should be. Efficient, friendly, knowledgeable, and personable.... couldn't ask for better. Thank you!
Jessica Ingle was very helpful from start to finish. I wanted to get out of my Ford Explorer and into a Jeep Grand Cherokee L. She was able to do what other dealers weren’t and stayed in touch through the entire process. It was a great experience, she even followed up post sale. Highly recommend.
I was in the market for a new truck and I had checked out five other dealerships before going here. I worked with John and he made the whole experience simple and easy. They were also the only place to give me a reasonable amount for my trade-in. If you’re in the market for a new car I highly suggest this location and John.
Jessica Ingle was very nice and extremely helpful. This experience was the best one we have ever had in purchasing a vehicle.
So nice to have the right price and vehicle the first time. No haggling needed. Ben was a top notch salesman and listened to all of my needs. Along with Denis(sales manager) and Jeff(finance manager), they made the whole process a dream! I found my new go-to dealership!
Great experience, went in looking for a used car ended up buying a brand new Durango Kaci was great! Would recommend her for it all she was awesome !!!!
Had a great experience with John Purcell, comes highly recommended. Would return again for next purchase.
Purchased a 2020 Ram earlier this month from John P. truck is great they gave me a great price for my trade in. Service center is good too.
I just purchased my new truck from friendly dodge in Hamilton last week and absolutely love it! this is the 2nd vehicle I have purchased from them. Hands down the best experience I’ve had buying a new vehicle, both trade in wise and sales wise. Very pleased with my experience and will continue to give my business to them. I recommend anyone in the market to go see them and ask for David Reynolds. He was great to work with, answered every question I had and left no stone unturned. Very knowledgeable and super helpful!
Recently traded in my Chevy 2500 for 2019 ram 2500 and David Renalds was a salesman he helped me out tremendously he helped explain in detail everything that I was signing he help me out with a warranty David made the process smooth and easy anyone looking to buy a new or used vehicle should definitely go see David
The transition was easy and direct. Explaining the vehicle programs was also easy. Staying in contact after car delivery was great. Thank you for a positive experience Jingle on my new 2021 Jeep Grand Cherokee Limited.
The transition was easy and direct. Explaining the vehicle programs was also easy. Staying in contact after car delivery was great. Thank you for a positive experience Jingle on my new 2021 Jeep Grand Cherokee Limited.
Best Costumer service!! Thank you Jessica for all your help and patience with me. Jessica was amazing to work with and I plan on recommending her to everyone. Jessica was very knowledgeable and she gave great advice. If you are thinking about buying a car go to Friendly and see Jessica.
Jessica was our sales person, and she went above all our expectations. Highly recommend!
I recently purchased a 2021 Jeep Grand Cherokee L from Friendly in Hamilton, NY. I worked with Ben Thomas and he was great. He was extremely helpful explaining all the features that the Jeep has. I had to go out of town but no worries, Ben worked with me via text and phone to get everything worked out so that on last Saturday I could drive away in my new Jeep. I want to mention that over the years I have purchased many vehicles, but I never was treated so well. Jeff Russo, the financial guy, was great in explaining the ...
I worked with BEN THOMAS and my experience could not have been better! He gets a 10 from me.
I worked with BEN THOMAS to purchase my used Jeep and felt totally comfortable with the entire process. Everyone I dealt with at the dealership was great. Ben you get a 10 from me!
Don the Service Mgr is A1, extremely courteous and went above and beyond. Highly endorsed and recommended.
Great experience highly recommend John purcell
Our salesman, Ben Thomas was so friendly and knowledgeable. He was easy to work with and wasn’t pushy in the least! He seemed genuinely appreciative of our business. The whole buying process was a breeze. We love our new Dodge Durango. Thank you Ben! We will be back in a few years!
My experience working with John Purcell buying my new truck was great and easy
Kaci made everything so easy and fast I'd recommend her for buying a vehicle.
John Purcell at Friendly CDJR was very helpful and nice throughout the whole process! Not pushy at all! Highly recommend him as a salesman here!
Absolutely amazing staff in the service department. Mike personally handled a damage issue from a towing company that refused to acknowledge the damage they caused to my vehicle. I highly recommend this dealership!!
I have purchased four vehicles at friendly Dodge Chrysler Jeep and my most recent purchase was a surprise birthday present for my wife which was a Jeep Grand Cherokee and my sales girl Kasi went above and beyond to make it special for my wife by purchasing her a bottle of wine a beautiful insulated mug that says Jeep girl and on her own time she purchased a beautiful great big pink ribbon and wrote happy birthday Dianne and had the jeep hidden when we got there and totally surprised my wife she really went out of her way to ...
Quick service and everyone was very nice. Loved the complimentary snacks and beverages that were available!
Very friendly, courteous, and professional. Nice waiting area. Service performed promptly and met my expectations.
First off I would like to thank the whole staff at friendly dodge for there pain free process of buying a vehicle especially Ben Thomas who went above and beyond what ever he gets payed is not enough for the friendly and positive attitude to make sure we were happy with the deal we got. This is the second vehicle we have bought from Friendly dodge and will be a return customer....
Exceptional service, friendly environment, very knowledgeable! You’re in good hands with Ben, be sure to stop in for your next purchase!
We stopped in on a whim, hoping to find a great vehicle. We were greeted by John and made to feel very welcome from the minute we spoke to him. John did everything he could to get me in the vehicle that I wanted. My whole experience was excellent! We fully plan on coming back for our future purchases and will highly recommend John to our family and friends in search of a great vehicle and great experience from start to finish!
John was extreamly a helpful, friendly and honest when it came to my mom and I looking for a new vehicle. We are both disabled and on fixed incomes and he took the time to explain and show us every option available until we found not only the right Financial one but physical one as well.
Jessica was very helpful and made the process for buying my Suburu very quick and easy. Very professional!
Received our new Jeep, and can't say enough to friends and family on how Dave Reynolds went above and beyond on helping to not only find what we needed but professional, courteous, and patient especially when helping us go through the process to purchase. Also the thoughtfulness in doing the walk through on the jeep and the differences of the controls and upgrades. We are recommending Dave and the team at Friendly to all our family and friends. Thank you
I worked with Ben in buying my 2018 Chrysler Pacifica! It was an amazing experience and the entire staff was fantastic! I cannot put into words how satisfied we are with our experience here!
Jessica was fun delightful made buying this car very easy
I had a great experience with the purchase of my new ram 3500 . My sales person was David renalds. He was very knowledgeable about my situation and found the best truck for what I needed It was a great experience
My salesman David Reynolds was and is always top of the game He is very knowledgeable and 100 percent a pleasure to work with He knows what I’m looking for and takes no short cuts. He finds what I’m looking for and delivers what he says. Always a pleasure. Thank you
Short and smooth, good experience buying a truck with David Reynolds
Special mention to Mr. Ben Thomas for helping me find my first ever car!! (Renegade) I really like the car and service. The process was so quick and easy!
I recently bought a New 2021 Jeep Cherokee Laredo L with third row seating. Kaci worked with me to get what I want with payment and my trade in value for my 2018 Jeep Compass too, she was amazing, great service, always available to answer questions I have, efficient, friendly and reliable service, that’s what you will get at this dealership!
Excellent! I will always buy my vehicle from Friendly CJJR of Hamilton. How you're treated after the sale is everything when purchasing a vehicle. The entire staff at the dealership are amazing!
I worked with Jessica to trade in my car for a Jeep. She made the process so quick and easy! This was a smooth process. She answered any questions I had and helped me make sure I knew everything I needed to know about my new Jeep. I highly recommend going here and I will go back to purchase future cars.
Just bought a ram 1500 Warlock from Ben. Could not be happier with the service from him and everyone else!!
The car buying process was smooth, efficient, exciting, and fun! An overall excellent experience working with Ben. We discussed what I was interested in and completed a credit app over the phone. He had the vehicles all lined up and ready to go for me to test drive when I arrived the next morning. I later called from work with a decision to then show up after work to complete the paperwork and take home my new jeep! Ben was professional, courteous, patient, and respectful. Definitely recommend Friendly, and especially, Ben Thomas!
My experience with Kaci Woodcock was absolutely the best for sales expertise and operation of all my new options on my truck. Best experience I have ever had buying a vehicle. Thank you friendly Dodge team.
Jessica was really easy and fast to work with. Would recommend to everyone.
Neil was incredibly helpful and patient in helping my husband and I figure out which truck to purchase. I highly recommend Neil and Friendly of Hamilton.
I was looking for a new truck and Neil Whitmore put me into the perfect vehicle for my needs at a great price! THANK YOU!
Great customer service and experience with John Purcell!!! Love my new jeep!
Had a great experience at Friendly Dealership. John was an amazing help getting me the best deal and trading in my car and working quickly. Super happy with my new car and recommend John to those looking for a new car!
I stopped by this place as I saw they had a used vehicle I was interested in. Kaci was of great assistance with answering all my questions and guiding me through everything I needed from driving it to buying it. I am very pleased with the purchase and completely thrilled with the curtesy and support from all staff there.
Jessica Ingle did a fantastic job and helped me get into a great truck for a great deal! Thank you Jessica!
Great service! Marshall was great with sales!
Great group to work with, Neil made the buying experience enjoyable and was available to answer any and all of my questions
I was looking for a small SUV and Neil Whitmore landed it for me with this 2019 Jeep Compass Altitude. This is my 4th Chrysler but the easiest and most professional sale and transition I have been a part of. Neil answered all of my questions with accuracy and met all of my qualifications,especially putting me in the vehicle I desired while giving me the payment I was most comfortable with. Neil's style never made me feel like the sale was more important than making sure I got the right fit. Thank you. The Friendly staff in the financing ...
My experience at Friendly Jeep was awesome! My salesman Greg and his team made buying my vehicle stress free, Thank you!
We bought a new 2021 Dodge Ram 5500. Thank you so much Kaci for amazing and great job. Everything was quick and easy!!!! She was very professional, helpful, kind, explaining all details. We got vehicle we wanted. We are very very happy and highly recommend Friendly Dodge. Kaci 👍 and All people are amazing.
Great experience. Kaci worked very hard to find us the car we wanted.
Easiest and painless truck purchase we have ever made. No pressure, David Reynolds was upfront and really great to work with. I would highly recommend David and Friendly Dodge.
Just purchased for the 1st time will be back for sure. Our salesman was Neil he was personable, knowledgeable, honest and very helpful. Process was quick and easy!
Have had three cars through them they are amazing highly recommend Jessica ingle 😁
John Purcell was great working with. He was very fast Accurate very professional. Thank you
Bought a certified 2017 Jeep Compass from these guys today. Neil and Nate were excellent to work with. Best dealership I’ve been too in a long time. I give them a 5 star rating. They have earned a customer for life. Highly recommend this place!
Jessica was the best and was very helpful!
I am so in love with my new Jeep! David Reynolds made the buying experience so easy with all of his knowledge. I highly recommend you go to Friendly Chrysler in Hamilton if you want an easy buying experience and great service!
I had a great experience my salesperson was David Reynolds he was great went over everything very well I highly recommend you purchase your vehicle here
Kaci was absolutely amazing! So helpful and kind. Shared all of the things she loved about the Renegade and showed me all of the fun details. I would recommend Kaci and Friendly to anyone!
I searched high and low for a new truck, given the current state of the market and inventory, it was safe to say I had everything working against me. Enter Steve Lerch. Steve not only worked diligently with me over the phone and texting for days to facilitate my busy schedule, but he did it with the utmost class and Professionalism even when I know at times it wasn’t easy. Ultimately Steve ended up getting me into a new Truck that was even better than I had hoped finding. I highly Recommend him and I highly recommend Friendly CDJR , ...
Neil Witmore is a great sales men and a very understanding guy. Would definitely do business with him again
Marshall Rosenthal was a great help in assisting me in purchasing my new vehicle. Mr. Rosenthal was very knowledgeable in the operations of my truck and was very friendly and sincere. Mr. Rosenthal informed me to call him if I had any further questions or concerns on the operations of my vehicle. I am very appreciative of Mr. Rosenthal's knowledge of my vehicle due to this is my first new truck ever.
Traded in my 2017 Jeep JK for a 2018 Chevy Colorado, didn’t pan out with that truck so the next day I traded the Colorado in for a Silverado. I am happy with the purchase but wish the tonneau cover was in on time when I was told it was going to be. Other than that I highly recommend these guys. Good people.
Very nice people there through the hole place. Sales person was willing to take the time with us show us everything & explain it to us.
Steven Lerch was extremely helpful in the purchase of my new car! Not pushy at all and super easy to talk to! He made it a great experience purchasing my car!
The best , Neil Very professional, very Through, not pushy, very much a people person. We would recommend, our family and friends, to see Neil for a vehicle. Again thank you Neil Margaret and Cliff Doane
Purchased a 2019 ram 1500. Dave Reynolds was a pleasure to deal with along with the rest of the sales staff. Don in the service department was great but the service manager left a lot to be desired. Will definitely shop there again just won’t deal with the service manager.
Excellent service.. so happy I found this place.
Stopped in at Friendly’s and loved the help from everyone. Jessica helped make the process seem-less and very enjoyable!
Highly recommend and I wouldn't want to go anywhere else to shop for a vehicle. Neil Whitmore was very professional and personable. In fact, all of the staff and service department make sure to put your needs first.
This dealership made the process of buying a car so easy! They basically had everything done by the time I got there to trade in my car. Francis was the salesman that I had. He did great! I would highly recommend.
Great experience! Beautiful car. Would definitely buy another from this dealership. C&K Roberts
If you have a trade-in and you're looking for a new or used vehicle, go see John Purcell and Nate Dailey! If you're anything like me, you'll be blown away by the service, and attention to detail! These guys are the real deal! I absolutely love my new Cherokee! Thank you guys so much! You made it a breeze, and a downright pleasure 🍻🍻
John Purcell is a great salesman. Very friendly you won't be disappointed. Was a great experience. I will return
Will never buy a car anywhere else again, this is the third vehicle I’ve purchased with university specifically with David Reynolds the most knowledgeable salesman I’ve ever met I highly recommend university and I highly recommend having David assist you, you will not be disappointed!!!
The staff here is exceptionally friendly. Clear, open, honest communication.
