Customer Testimonials
When I first started looking for a new vehicle, I wasn’t planning on making a purchase right away. I was simply exploring my options and getting a sense of what was out there. I had set a deadline for December due to a growing family and all the life changes that come with it. Simply put, I needed something bigger—just not yet.
As a veteran, I’ve been in and out of more than my fair share of dealerships due to relocations over the years, and it’s usually the same story: the pushy, over-the-top, “Kick the tires, ... Read More Google - Jun 14, 2025
service personnel are ether just unprofessional or over worked and auto repair is the worst/ we have a vehicle since bought new with an issue. years later still not repaired, we received our vehicle back after having c/v shaft put in, only to find out it was damaged and need to be replaced, dropped vehicle off for that repair and a new power transfer unit. three weeks later we got our vehicle back, issue was still there, and it pulls to the right and had new vibration, lucky I own a lift put it up and was shocked, oil ... Read More DealerRater - Jun 10, 2025
I had a very fast and easy car buying experience with John. We test drove the car Saturday and drove home Monday with a new car!
I had a fantastic experience buying my car from David at Friendly DJR. From start to finish, he was knowledgeable, honest, and truly made the process stress-free. He took the time to answer all my questions and helped me find the perfect vehicle without ever making me feel pressured. The whole team was welcoming, but David really went above and beyond to make sure everything went smoothly. I highly recommend asking for him if you’re in the market for a new car!
I had a fantastic experience working with Dave Reynolds when purchasing my new vehicle. This is the second vehicle I have bought with Dave’s help. From the moment I walked in, they were friendly, professional, and genuinely focused on helping me find the right car—not just making a sale. They answered all my questions with patience, gave me honest advice, and made the entire process smooth and stress-free. I never felt pressured, and they truly went above and beyond to make sure I was happy with my purchase. If you’re in the market for a car, I ... Read More Google - Jun 1, 2025
I’ve owned my new truck not from Friendly for 4 years. Over those years I’ve had little emergencies pop up like a flat tire or today low coolant. They have always gotten me right in and are always the kindest service. It’s nice to have a local place to go to that cares.
I just bought my second truck from John Purcell. I travel over 2 hours to buy my vehicles from him. The process is quick and easy because we do most of the work over the phone. I highly recommend working with John to purchase your next automobile. He does every possible to make his customers satisfied.
John Purcell was Great and very fast. Would recommend buying from him.
John purcell was a great salesman. Down to earth person to deal with. Made us feel comfortable and never pushed us into something we did not want. I recommend John to anyone that is looking to buy a new or used car.
I can’t thank Dave enough after searching for my perfect dream truck and didn’t think it would fit it into my budget and they did just that I absolutely love my 2500 Laramie best decision I’ve made to by from these guys a lot of dealers lie to you and Dave didn’t lie to me once always answered my questions I had thank you again Dave and friendly team for getting me my dream truck ill always Come here for all my cars coming forward
The people at Friendly CDJR went above and beyond to get my wife in a 2021 Jeep Grand Cherokee the day we decided to purchase so that she could drive it home the same day and we started the process at about 1:30. Neil was instrumental in getting the job done that day, and making sure that the Jeep Hitch was ordered and Erica found us a lower interest rate than our bank. All in a day, we decided on a vehicle, purchased, financed, drove home, and even spent 15 minutes talking to the service manager Donnie about which options would be better ... Read More Google - May 11, 2025
I can't say enough about the amazing experience—especially thanks to my sales consultant, Garin Thornton. From the very start, Garin met me exactly where I was. He understood my needs, respected my budget, and guided me with realistic expectations, making the entire process easy and stress-free.
Garin’s honesty, professionalism, and genuine care made a lasting impression. He explained everything clearly, stayed patient with my questions, and followed up after the sale to ensure I was fully satisfied. It felt like more than just buying a car—it felt like someone truly had my back.
The entire team ... Read More DealerRater - May 8, 2025
I would like to thank Garin and Ben for there work and great experience. These guys went above and beyond on finding a vehicle I was looking for. They were both very nice and not pushy for a sale. Garin and Ben where great to work with, answer the question I had through out the process with truth and honesty. Would recommend these guys and the dealership to anyone looking for a new or used vehicle.
Just traded my Ram 1500 to get my dream Laramie Ram 1500 with David Reynolds.Experience was quick, easy and helpful. Would recommend all who are looking for a new car deal Dave and Friendly CDJR is where to go.
Dave was great found the truck I wanted and had it in a few days
Absolutely without a doubt the single worst dealership I have ever dealt with. My wife leased a 2024 wrangler and had it 4 days! It died in the parking lot at work $200 tow to the othe side of town. That was Feb. 15th, still no jeep. Replaced major electrical components several times with no solution in sight. Told jeep just take it back & get her another one. They refuse to replace or refund the purchase. “It’s Jeeps problem contact them” is the only response I’ve gotten from Friendly.
Have bought several vehicles from here now. Neil W is awesome to work with, really goes above and beyond to get the deal done. Will definitely be back!
We worked with John on a new vehicle and could not have asked for a better experience. From the very first phone call John made me feel comfortable. He wasn’t pushy and took the time to really make the financials work. I’ll for sure be a return customer in the future.
John got me into a vehicle the same day, awesome service!!!! Highly recommend!!
I have purchased two trucks with Dave now. I have been very impressed with the service with both purchases, everyone there was incredibly helpful throughout the process. I will be continuing to take my future business to friendly
David Reynolds make my car buying experience super easy. I love my new dodge durango. Thank you for everything!
Great experience with Neil Whitmore (Salesman) Would recommend!!
I have to say the gentleman that work here are amazing!!! So helpful and kind I think I have found my new dealership.
“We want to thank Zach and the entire staff at Friendly Chrysler, Dodge, Jeep and Ram!! They made buying our 2024 Jeep Wrangler a stress free experience!! They delivered what they promised to us on our deal! I would definitely recommend them when you’re looking to purchase a vehicle” Randy and Cindy Thomas
John Purcell is a great salesman . Top notch friendly !! Great place to purchase your ride!
We just purchased our second vehicle from Friendly Jeep Dodge in Hamilton, NY, and once again, Neal Whittmore provided an exceptional experience. He's knowledgeable, straightforward, and made the entire process smooth and stress-free. We appreciate his professionalism and dedication to customer satisfaction. We'll definitely be back and highly recommend Neal and Friendly Jeep Dodge to anyone looking for a great car-buying experience.
Neil Whitmore was a great salesman, very helpful and acknowledged what are wants and needs were. Was able to put to together a great deal for me with my trade-in.
Neil was very helpful and great with our transaction process!
I can't say enough good things about these guys. They absolutely went above and beyond to get me the best deal possible, and financed at a very good rate for my situation. I had the pleasure if working with Neil. I have only heard good things about Friendly auto, I see firsthand why. Just a great experience. Give them a try.
I worked with Dave and he was great to deal with any questions or concerns were handled and he was very professional.
we dealt with zach and he was great! we worked a deal over the phone and spent 30 minutes at the dealership! i couldn't get any other dealership to give me any numbers over the phone they all wanted me to come in. its hard to do that with a three year old sometimes... i would definitely recommend friendly and zach!
Had the pleasure of having Zach Dow as our salesman. He got us into a very nice used Ram truck. The truck buying experience was very fast and efficient. I would recommend Zach for all of your car buying needs!
I haven't bought a vehicle in almost 11 years and dreaded the thought of the process. Went to Friendly Dodge in Hamilton and told them my must haves along with my price range. They were able to work with me and I purchased a new van. The process was easy as they did all the work. Would highly recommend Garin and his team!
I typically hate going into car dealerships where they waste your time, that was not the case here, very professional and very family oriented. Our salesman, David, and the manager were great to work with, they will be my first call when I look to update my truck next!
Garin was amazing! Best purchase experience I’ve ever had. 5/5 Stars ⭐️ I recommend using Garin on your next purchase.
Had the pleasure of dealing with John again. Amazing experience, quick, easy, and fun. Will come back to John again!
Zach and everyone in the building were amazing to work with, had a great experience buying my new jeep.
John Purcell is an amazing person and did a great job with me highly recommend
John Purcell did a fantastic job getting me into the new RAM truck.
Highly recommend Neil Whitmore if you’re in the market for a new vehicle. He made the buying process smooth and easy for me. I was nervous about making such a large purchase and he was reassuring the entire process. This was my first time doing business at Friendly but won’t be my last. Tanner was also very nice and made sure I understood all the perks I was getting. Thank you to you both for a great buying experience.
Hit up Dave Reynolds if you’re in the market for a new whip, he’ll take good care of you
Outstanding buying experience. I was lucky enough to have David help me out through this process and he just went above and beyond to help make sure everything went as smooth as possible! David made the stressful process of buying a car extremely simple and honestly just exciting. Shout out to Tanner as well! This duo is amazing thank you for all your help!
Great buying experience! Great people to do business with. Will definitely be buying from there again
I didn’t know that true customer service still existed until I talked to John Purcell at Friendlys Dealership. I was hesitant inquiring because they are 2 hours away from me, but I didn’t know that they would deliver me my Jeep for free. The pricing was the best and I couldn’t get any local dealers to come down in price. They went above and beyond by putting a ceramic clear coat on and fabric protector on my interior. My Jeep arrived the next day with a car care kit and Jeep hat! They truly treat you like family.
What a great experience! After weeks of trouble trying to work with other dealers, I called Friendly. David Reynolds answered and was as straightforward as anyone could ask for. He helped me overcome a lot of misinformation from other salespeople and worked hard to make sure I got the best deal possible. Great experience! I highly recommend and look forward to my next purchase.
Dealt with David he really helped me and got me a great deal on a new truck. Would recommend buying from him.
Neil was awesome! Great experience! My first time buying from Friendly Dodge and definitely not my last.
I LOVE this dealership! My family and I have purchased multiple vehicles from Friendly and we have always had exceptional experiences and even better service! We work exclusively with John Purcell and he is fantastic! He is incredibly kind and knowledgeable and patient and he certainly makes things happen in a hurry. He consistently goes above and beyond what is expected and is an absolute pleasure to do business with. If you’re looking to purchase a new ride, Friendly in Hamilton, NY is your place and John Purcell is your guy. He is my forever salesperson, and I won’... Read More Google - Nov 28, 2024
Just bought a new Jeep Willys Wrangler. A my age (70) and with the internet you got a pretty good idea about what you should get when buying a new vehicle. But there is much more to the buying process than price. The no nonsense price is one thing but the service after the sale is over the top with Neil Whittmore. He took care of everything and actually delivered the new Wrangler to me at my place of business (Curtis Custom Cutting in Verona) because I was just too busy to go to the dealership. I know who to call ... Read More Google - Nov 22, 2024
I couldn’t ask for better service when buying a new vehicle from Friendly!! Neil was great at getting me into the Jeep of my dreams. All within 1 day while my husband and I were working. I cannot say enough about Neil and the rest of the Friendly staff for all they have done. I will never deal with anyone else ever again when it comes to servicing or buying a new vehicle ! Thank you again Neil and Tanner.. can’t forget to mention you! You Rock!!!
John Purcell is a great salesman. Very easy to work with and knowledgeable. We bought a vehicle because he’s great !!
I was on the hunt for a reliable SUV, and contacted Friendly CDJR of Hamilton. I was connected to the salesman Zach. Not only was he super knowledgeable about the inventory, but he was also extremely friendly and made sure that we were always on the same page during the whole process. He was able to answer all my questions and helped me find the perfect vehicle. I went home extremely happy. I highly recommend Friendly for your next vehicle purchase. Ask for Zach.
Dealing with Friendly Chrysler Dodge Jeep Ram of Hamilton has been the best most painless process I’ve experienced when buying a car. Nate was honest patient and most importantly not pushy at all. He listened to exactly what I wanted In a car and got me into the truck I wanted at a price I could afford. If you’re looking for a new or used vehicle I couldn’t recommend them more.
Great place to get a vehicle!!!! Neil Whitmore is a great salesman, got us in and out of there in no time.
Thanks to John Purcell for great service and helping with the process of my new ram pickup. highly recommend John for a sales person.
My significant other and I recently purchased a truck from Friendly Chrysler Dodge Jeep Ram. Everyone was super friendly, helpful, and knowledgeable. Our salesman John Purcell was the best! John made the whole process super easy and simple. We will be purchasing from John again. I recommend this dealership and John as a salesman for anyone looking for a vehicle.
David, great person to work with!
I worked with David for around 4 days and his responsiveness and general service was on point, every part of the process was easy and never was felt forced into a decision, if anything he locked it in and we kept going until we both settled on something that worked great for both of us, I highly, I mean HIGHLY recommend working with David Reynolds if you have the opportunity. They offered a good warranty with a quality serviced vehicle and a great opportunity for someone to start building something for themselves. The sales manager Tanner was also super incredible and ... Read More Google - Sep 30, 2024
I just got a new jeep compass through Neil a few days ago! He was super easy to work with and I had such a great experience!
Neil Whitmore and Benjamin Thomas are the best!! Go see them for all your vehicles needs. Friendly does it better!
I had a great experience at Friendly of Hamilton, especially with my salesperson Bill. The purchasing process was simple and all of my questions were answered thoroughly. Bill even took the time to show me how to add my phone to the device manager and made sure I was familiar with all of the controls and settings before I headed home. Overall, an awesome experience, I love my Jeep!
My Husband, Daughter and myself all just bought new vehicles we worked with John Purcell and he went above and beyond to not only make sure we were happy with our purchase but did everything he could to get us in what we wanted! If your looking for a sales person who goes above and beyond he's definitely you guy!! We couldn't be more thankful for such an amazing experience!! Thank you!!
If you are in the market for a nice ride come see John Purcell @ friendly dodge jeep. He will hook you up. Best service around. You can't ask for a better experience.
Bill Schramm was knowledgeable, patient, and provided excellent customer service to my husband and me when we purchased a Ram truck. Thank you, Bill, and everyone at Friendly Chyrsler, Dodge, Jeep, Ram in Hamilton.
I bought a used car from Friendly after parting with my leased Jeep. They are 40 min from me, but chose to go see them based on reviews and specials. The moment I drove that car off the lot I saw this place’s true colors. Window doesn’t work. Brakes they claimed to have replaced won’t stop making noise after 2 weeks of driving. Engine hesitates to accelerate. I called Friendly to address these issues and their first instinct is to refer me to the manufacturer. Finally, after 3 phone calls, they agree to have me come for service. An hour ... Read More DealerRater - Sep 5, 2024
Excellent car buying experience. Sales staff was very helpful, no high pressure, no surprise dealer fees. Highly recommend.
I had a great experience with my recent purchase, Bill was great to work with. No high pressure, very friendly and very knowledgeable, answered all my questions and explained the whole process. I will definitely recommend him to anyone looking to purchase a vehicle. Lynne Gaiser
We had a great experience purchasing a car here. Car shopping can be pretty stressful, but Oscar made the process as fast and pleasant as possible. We test drove one car, agreed on a reasonable price, and were able to drive it home the same day. Highly recommend Friendly CDJR of Hamilton!
Every time I go to friendly dodge I use John Purcell and he is honestly the best car salesman I’ve ever had. Not pushy, works quick. Won’t go to anyone else.
Karla was a great help in buying my new to me truck. Thanks again.
We had an excellent experience purchasing a vehicle at Friendly Dodge of Hamilton thanks to our sales representative Dave. He was thoroughly knowledgeable about our vehicle, answering all of our questions. He also found creative solutions to meet our requirements. His after sale service has been nothing short of amazing. He has been available to answer questions even when he’s not at the dealership. We will definitely be back!
David helped us buy two vehicles! Thank you so much for all your help and service! Highly recommend!
Neil was the best sales man I have ever dealt with buying a car
Just bought a 24 Jeep Grand Cherokee from Friendly. Everyone here is great but Neil really went above and beyond. Ask for Neil when you are ready to buy a car. You will not regret it. Also, Greg and Gavin in detailing really made my car shine. Thank you!!
I had the pleasure of working with Karla and she made the entire process move smoothly and quickly. I appreciate all of her help and knowledge with the purchase of my new vehicle.
Bill was extremely helpful with the purchase of my brand new 2024 Dodge Durango. Took the time to answer all of my questions and sat with me to show me all of the features of the car. I would Highly recommend Bill and Friendly to anyone. Thank you kindly -Hailey Denison
Very nice and ordered the cosmetic part to my 2020 legacy. First time car buyer made my experience the best. Even beat my banks apr. Would recommend buying a vehicle from friendly in hamilton. Bill was the best.
Our salesman was Joh Purcell. He made our transaction very smooth and accomodating to our needs and concerns. Very friendly guy working at Friendly Auto Dealer. Highly recommend working with John.
My salesman Patrick Murphy went above and beyond to make sure I found the right vehicle for me; highly recommended.
I absolutely love my 2022 392 Wrangler! Thank you to John Purcell for making this possible for us! We highly recommend asking for him with your next vehicle purchase! This is our 5th purchase with him and he goes above and beyond!
One of the Best experiences buying a car and treated right.Our Salesman Bill Schramm worked with us to get the right vehicle and the best deal..Would highly recommend everyone go see them for their car needs..Thumbs Up Dealer.
We had a great experience thanks to Dave Reynolds! This is our second time purchasing a vehicle from Friendly in Hamilton and both times we’ve had positive experiences. Dave is great to work with and we would recommend him to everyone!
I worked with David to get my wife a new car and had a wonderful experience. He was very helpful throughout the whole process and helped us get a vehicle that was right for us.
Had an absolutely GREAT experience with Oscar Ramos. He made everything stress FREE, and made sure all my requests were done correctly. I would 100% recommend him to my fellow business owners, friends, and family. I will be doing more business here because of Oscar’s integrity and determination. THANKS OSCAR!
Our salesman, Bill Schramm, was so very helpful, knowledgeable and kind. He made the purchase of the ‘24 Ram 3500. His patience was/is boundless. Friendly Dodge/Ram/etc. are fortunate to have him! The truck, itself, is superb—and beautiful, powerful, well thought out. Delightful color—granite. The dealership is clean and sparkling!
pleased with my purchase, no complaints.
"I was pretty nervous about getting a new truck, as we've all had bad experiences with dealers. However, John Purcell took me through the process slowly and easily. Even when I found one at another location, I did not have to test drive that truck I coud test drive anyway; John made the process smooth and easy without stress. I appreciate his professionalism. I highly recommend John and this friendly dealership. Thank you, John."
Dealt with Bill Schramm and my experience was phenomenal. Very patient and easy going and made sure the process was smooth with no issues. Very pleased with my purchase and experience.
Best dealership out there! Dave R. Knows how to make a deal and land you where you need to be financially. I got an affordable deal right where my finances allowed. Dave R. Was able to put me in a new model year Ram with a bumper to bumper warranty. Will be doing business again and that’s a promise. Dave R. Thank you for my second truck and keeping me happy. I will be sending more business your way and that’s a promise!
This is our second vehicle purchased from Dave Reynolds and Friendly. The experience was great both times. Very accommodating!
My experience with Dave Reynolds in Hamilton was beyond expectations. He was professional, never pushy, and knowledgeable. This brought me back to Dave to purchase a second vehicle, Great experience!
Called Oscar Ramos on a Thursday and he had a truck ready for me to pick up Saturday super easy great customer service will never buy another vehicle anywhere else.
Bill Schramm was a pleasure to deal with and I would recommend him to anyone looking for a new or used vehicle
I had the best experience with Bill Schrame. He made the whole transaction of trading my GMC in on my new Dodge Ram. I love my new vehicle and Bill doesn't just stop at selling vehicles, he is in it all the way to contacting, updating and follow ups. I would recommend Bill Schrame to anyone looking to get a vehicle.
I can't say enough about my experience at Friendly CDJH. I made an inquiry on late, super late online. My truck was totaled, and I was working under an insurance claim time limit. First thing the next morning, Neil emailed me and followed up with a phone call. Everything was totally hassle free. I knew what I wanted and Neil made it happen. He hooked me up with the perfect Toyota Tacoma truck and took care of everything, from the insurance to the DMV, even working with Jessica, the business manager, to wrap up thr financing. I arrived at ... Read More Google - May 25, 2024
It was a pleasure dealing with Neil Whitmore on the purchase of my truck. He made the whole process extremely streamlined. Purchasing a vehicle can be a stressful process, but not with Neil and the team at Friendly CDJR of Hamilton. I had a great experience. Thank you!
Go with the team at Friendly Jeep of Hamilton and don't look back! It was the best decision we ever made. John Purcell was excellent to work with, and we will be life long customers from the experience!
My husband got his jeep gladiator with Hamilton and our sales guy, John was awesome! I was going through a transition with my previous car and the dealership that I had received it from. My husband called up John from Hamilton Jeep, John and his team worked wonders for us. The bent over backwards to make sure I was taken care of. They did a plan that worked within our budget and gave me the car of my dreams. I would highly recommend John at Hamilton Jeep!
Go see Bill Schram he will take great care of you. This is my second car I have purchased from him. The entire team at Friendly is awesome. GREAT EXPERIENCE!