Customer Testimonials

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Google Jul 1, 2022

It was a very quick easy and enjoyable process

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Google Jun 30, 2022

Ben Thomas was my sales guy and he did a great job getting me into a vehicle that I really enjoy. I have no doubt that he will do the best he can to make sure his customer base is satisfied. Hard to find these days. Kudos!

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Google Jun 30, 2022

Great people to work with, fulfilled every need. Couldn't ask for a better buying experience. Thanks to you all.

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Google Jun 30, 2022

Ben and Jessica were very helpful in getting everything prepared for me even though I lived 3 hours away. I came down and everything was prepared so I was at the dealership for a small amount of time and then I was off to home. Definitely recommended, friendly service, honest help.

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Google Jun 30, 2022

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Google Jun 24, 2022

Super friendly staff, no pressure, easy buy and pick up. Service is outstanding!

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Google Jun 21, 2022

This was my first auto loan and this was the kindest and most helpful place I have ever been to super kind and respectful. John Purcell the salesman helped a lot super respectful and kind. Always helped and pushes to get what you want in your budget. Highly recommend great people you come in to get a car and makes friends.

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Google Jun 16, 2022

Had a car that I was given break down on me so it was finally time to make my first car purchase. Thankfully I was able to stop in at Friendly and Nick Krause was able to make the process fast, clean and effortless. Couldn’t have asked for a better experience.

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Google Jun 14, 2022

Just purchased a 2017 Jeep Renegade Limited from Friendly Dealership and I couldn’t have asked for better service. I went through Nick Krause, he guided me through the process of a first time buy and made it very understandable and easy to do. Thank you so much Nick and all others there at Friendly!

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Google Jun 14, 2022

Had a great experience with kaci. She went above and beyond for my family..

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Google Jun 11, 2022

Made the trip from East Aurora, New York and hands down this was the best and easiest trip. We had John Purcell and he was awesome. He had all the paper work done so when we arrived it was a fast 30 min deal with signatures. My husband and I have been shopping for a new truck for about half a year and let's be honest covid and the Ford shortages didn't help. John found the perfect truck for us within less than 24 hours for us. We are happy and this was so easy. New to us Ford F-150 2019.

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Google Jun 7, 2022

I had a great experience at Friendly Chrysler Dodge Jeep Ram in Hamilton. My Sales Consultant Nick was very helpful and answered questions about my new 2022 Grand Cherokee. He kept me informed along the way before I received my Jeep. I did not feel pressured throughout the process. I appreciate his support.

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Google Jun 1, 2022

Nick is definitely the one to go to!! He helped me so much, thanks Nick!!

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Google May 31, 2022

Best interaction when buying a new vehicle from here. I bought a jeep from dave Reynolds had the best experience. Also he was always looking to see what you wanted not pushing you towards anything that wasnt what you were looking for.. best experience buying a vehicle yet 5 stars ...

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Google May 31, 2022

Nick is the go to guy! Help me find my perfect truck so knowledgeable! Thanks Nick Krause!

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DealerRater May 31, 2022

Excellent service and a warm smile, Neil made our buying experience stressless and enjoyable. I highly recommend others to visit the dealership and seek out Neil .

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Google May 28, 2022

I was looking for a truck for a while and the price Friendly had got me in the door. Dave Reynolds attention and ability to break things down and was extremely helpful in getting a good deal even when it came to things like rustproofing and interior and exterior protection. The whole team was great at Friendly but Dave is definitely the main reason I would recommend going to Friendly Chrysler Dodge Jeep Ram of Hamilton

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Google May 25, 2022

Hands down, the BEST car buying experience I've ever had. Ben Thomas is a rockstar! He started communicating with me via email over a 2018 Honda Pilot I was interested in, but was slightly above our budget. He worked some magic and got us more money for our trade and secured us a great interest rate through their financing department, nailing down the sale. Did I mention he did 99% of the work over text and phone calls? My family and I were driving over an hour one way to buy this car, so he made sure he had all the ...

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Google May 23, 2022

I just picked up my 2022 ram 2500 on 5/20/22 my salesman Neil was more than helpful throughout the whole process. Explaining what each package includes and what features I would want or not want. It was never hard to get ahold of Neil whenever I had questions and I had a lot of them. Thank you very much for helping me find the truck I wanted couldn’t have been happier. Thank you Cody Carroll

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Google May 20, 2022

I recently purchased a 2019 Ram 1500 from Friendly CDJR. It was a 45min drive out but Kaci made the process effortless and stress free. Almost everything was finalized over a quick phone call except for the required signatures. She sat in the truck after the sale to make sure I knew what everything did and that our phones were set to connect to the truck. 10 out of 10 would recommend anyone searching for a vechile to stop over and see what they have or what they can do for you.

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Google May 17, 2022

The staff working there are absolutely amazing!! My salesperson Benjamin was absolutely amazing! He worked with me to do everything he could so I was satisfied and it definitely worked! Thank you so much to all your amazing staff 🙂

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Google May 13, 2022

Had a great buying experience. John Purcell was very helpful, knowledgeable, and worked around my schedule. Would recommend friendly’s dealerships and John. Thank you

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Cars May 12, 2022

Kaci was awesome from start to finish, and Nate was great to make sure we were happy w eveything. This is our 4h friendly purchase in 20 months

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Google May 10, 2022

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Google May 10, 2022

Ben Thomas helped me so much with no notice whatsoever. He found the perfect car and got me in it fast and for a great price. Definitely will be back

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Google May 9, 2022

I was looking for a Dodge Ram 1500. I've always wanted one. So I found Friendly CDJR through my search & started looking at inventory. I started a chat on the website when John Purcell gets on the chat. I told him I was looking for a Dodge Ram but wasn't committing to anything until I found what I wanted & the price/numbers worked. When I scrolled down on the website a little more, I literally found the truck of my dreams. Something I've always wanted. So John & I talked on the phone for a bit &...

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DealerRater May 1, 2022

friendly, very fast and knowledgeable staff. Easy to get a long with. Great response time

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Google Apr 30, 2022

David Reynolds made my car buying experience the most painless and exciting process I could have ever wanted. I traveled over 2 hours to the dealership by myself to buy my first ever brand new car, and I could not be happier. Everything was thoroughly explained to me, the employees were extremely helpful, and I’m thankful for the flawless customer care. David took his time with me and made sure that I understood each and every stage of the car buying process. He showed me the ins and outs of the vehicle, and even stayed a long while past closing ...

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Google Apr 30, 2022

I worked with David Reynolds on a Gladiator. This is the second vehicle I have bought from him and both have been smooth and painless.

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DealerRater Apr 29, 2022

Great place to buy a truck Ben my salesman made it the easiest and quickest great guy they will be getting all my business thanks agin Ben

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DealerRater Apr 28, 2022

I have bought my last 3 cars with kaci! I recently decided to trade and it went well as always, fast friendly service, with everything I needed and wanted. I am very happy with my new Dodge Durango!

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Google Apr 22, 2022

Exactly service, there fast getting the vehicle ready for pic up. It’s my second vehicle purchased at friendly Dodge Ram jeep an kasi the sales woman was so pleasant to work w/. Thank you will definitely be a repeat customer😊

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Google Apr 16, 2022

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Google Apr 15, 2022

I had an amazing time at Friendly Dodge. John was extremely friendly and made the process so easy. I was able to trade in my 2013 Ford Edge for a 2018 Chevy Equinox for a very good price. He broke everything down for me and made it very easy to understand. We ended up laughing and talking about random things we both shared in common. Overall a great experience and highly recommend him and the dealership!

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Google Apr 14, 2022

The sslesman Ben was very helpful and we got a Great Car.He gave me his undevided attention and even doing the loan paperwork was done very professionally and personally.

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Google Apr 13, 2022

Nick Krause is the most patient and helpful sales person that I have ever worked with! Extremely knowledgeable about his brand, and the auto industry in general. I had a million questions about if right now is a good time to even buy a car and he put my mind at ease. Anyone local to Hamilton should know Nick by now, if you don’t, make sure you do! I wouldn’t go to anyone else for any vehicle purchase

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Google Apr 2, 2022

Awesome!!!! The salesman, John, was very knowledgeable, courteous, friendly…all around great experience! I would highly recommend him!

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Google Apr 1, 2022

Great experience with Neil! He got us the deal we needed to purchase the 2022 jeep grand cherokee limited. Would definitely recommend for anyone looking to buy a new car!

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Google Mar 31, 2022

Had a great experience work with Dave at Friendly of Hamilton ordering my new car. Would highly recommend!

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Google Mar 31, 2022

Very easy car buying experience, you need any, and I mean ANY help, David Reynolds is the man to see!!! I would highly recommend him and Friendly to anyone who wants a new or used vehicle!!!

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Google Mar 29, 2022

Nick Krause was great very knowledgeable and friendly hover all great experience will be going back to him for any car future car purchases

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Google Mar 25, 2022

Friendly Chrysler Dodge Jeep Ram of Hamilton is the absolute BEST dealership to go to for outstanding quality trucks & SUVs. Kaci Woodcock is one of THE GREATEST car sales rep I've ever worked with. She makes everything so simple & easy & is such a pleasure to work with. I just bought a Dodge Ram 3500 dually with a cumins Diesel and was so happy with it, I brought my girlfriend, Sam Hill, back and we bought her a beautiful Dodge Durango R/T and we are over the moon about both of our vehicles! We worked with Kaci ...

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Google Mar 25, 2022

Got my new jeep in quickly fashion. Everything was done in matter of an hour. Kaci handled everything and had a no worry experience

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Google Mar 25, 2022

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Google Mar 25, 2022

A pleasure to buy a car there. Ben was my salesman and I would recommend him to anyone. Laid back, no pressure as I looked and took it for a test drive. Then the day I picked it up, he made sure I was good with everything. Can’t say enough about the dealership and Ben. Would go back again.

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Google Mar 23, 2022

I had a wonderful experience at Friendly Chrysler Dodge Jeep Ram of Hamilton. I worked with Ben Thomas and what a great guy to work with. He took the extra time to show me everything my new truck had to offer.

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Google Mar 22, 2022

Neil and denis great staff helped me build my dream car I love this beast thank you

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Google Mar 15, 2022

My husband and I were assisted by Nick Krause during our vehicle search. Nick was very welcoming and patient as we looked around and asked questions. When we decided to test drive a Jeep Wrangler, Nick quickly got the Jeep ready for us. We liked the Jeep but wanted a few days to think about it. Nick was understanding and we did not experience any pressure at all. We ended up buying the Jeep two days later and worked with Nick on getting everything ready for pickup. At almost the last minute, we had to change our pickup to the ...

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Google Mar 12, 2022

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Google Mar 9, 2022

Got a great jeep.great service

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Google Mar 5, 2022

Walking in we had doubts and were feeling hopeless about our vehicle situation. After talking with John Purcell we walked out with smiles and a new vehicle! He was helpful and worked hard at finding us the perfect fit! Thank you John, you made it a pleasurable experience and we look forward to seeing you for our next purchase. (”Jingle" all the way) 😆

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Google Mar 4, 2022

John Purcell was very knowledgeable, friendly and helpful! I would recommend to friends and family!

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Google Mar 2, 2022

Neil Whitmore was awesome in n out in no time walked out w my new car!!!

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Google Feb 28, 2022

I worked with Dave, Bought a 2022 Ram 2500. Service was great, most of the transactions were by phone. Dave was very fair and through. Very happy, highly recommend giving him a call

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Google Feb 28, 2022

I would like to thank David for selling me my 2018 ram! He was very straight forward and great to work with would definitely go back through him again!

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Google Feb 28, 2022

We bought our third vehicle from Neil he is very polite and kind he knows how to make you laugh and will put a smile on your face and makes the buying process simple and easy, I would recommend Neil to anyone who is interested in purchasing a new vehicle.

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Google Feb 26, 2022

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Google Feb 26, 2022

What an excellent place to purchase a new vehicle. Our sales person, Ben, made our buying experience a very pleasant one. His professionalism and upbeat personality made our vehicle buying process so easy! Friendly Chrysler Dodge of Hamilton will now be our go to dealership!

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Google Feb 24, 2022

Neil Whitmore is man! Bought 2 vehicles off him now and he made it as painless as possible. Highly recommend him for all your car buying needs!

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Google Feb 22, 2022

I was very pleased with my experience and friendly djr in Hamilton. They gave me good money for my trade in and found me the best rate for my loan. Make sure you see Ben Thomas when you go. He will get you in the ride you want and get you the best deal! Great people at Friendly auto and I strongly recommend stopping in if your in the market for a new vehicle.

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Google Feb 21, 2022

If you’re looking for a sales professional that has integrity, care factor, knowledge and is just an all around great person then you need to go see Nick Krause! You will not be disappointed!

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Google Feb 12, 2022

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Google Feb 11, 2022

Very helpful with everything were there till 7am to 10pm with helping with the whole situation. Very nice and great people

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Google Feb 5, 2022

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DealerRater Jan 31, 2022

Recently bought a 2015 Jeep from Neil he’s a salesman at friendly Jeep in Hamilton he’s the man I highly recommend seeing him for your next purchase I will be back for future purchases

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Google Jan 31, 2022

Kaci made my buying of my truck really easy and pleasant. Shes great at her job and I would def come back to get another vehicle in the future.

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Google Jan 31, 2022

Jessica Ingles is very Friendly and knowledgeable I really enjoy the jeep I leased & i'll definitely be back when my lease is up. Thank you Jessica

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Google Jan 31, 2022

Very pleased with my experience with my buying experience with Dave 👍

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Google Jan 31, 2022

Looking to buy or lease? Look no further than Friendly! Customer service is their number one priority and it shows. Denis Mukic and Neil Whitmore handled my trade in and it was the easiest process ever! I will not shop any place else!

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Cars Jan 29, 2022

When I went to the dealership Neil helped a lot. The whole process was quick and easy. Great service. I'll definitely be going back again.

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Google Jan 28, 2022

Professional, always leaves you with a smile, and his willingness to work with you in order to help you find exactly what vehicle you’re looking for. Ben will put your mind as ease when car buying, be sure to stop in and see him for your next purchase!

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Cars Jan 28, 2022

I worked with Kaci and she was amazing from start to finish. The whole process was quick and easy. She even facilitated getting the vehicle I wanted down from the Penn Yann store so we could do the deal locally.

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Google Jan 28, 2022

I worked with Kaci and she was amazing from start to finish. The whole process was quick and easy. She even facilitated getting the vehicle I wanted down from the Penn Yann store so we could do the deal locally.

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Google Jan 28, 2022

I just bought a truck from here about a week ago I can’t complain about anything it was really great! I recommend using David Reynolds if you are looking for a new vehicle he was very helpful worked with me really good on trade in price and sale price. He answered any questions I had .and I gave him very specific specs on what I wanted and he found me the perfect truck!

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Google Jan 22, 2022

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Google Jan 21, 2022

My husband and I have purchased three vehicles from Friendly of Hamilton. The sales and service departments both have great employees. Nate Dailey and John Purcell will make your buying experience very smooth👍

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Google Jan 18, 2022

Thank you to John Purcell for another great experience! We will only work with John and its a pleasure every time. He is very friendly and Helpful. Be sure to ask for him for your next vehicle purchase!

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Cars Jan 8, 2022

Jessica Ingle is extremely knowledgeable and her enthusiasm and dedication to her customers encourages me to highly recommend this dealership to you all! I purchased a 2015 Ram 2500 and Jessica streamlined the entire process; she maintained direct communication and respected my budget. Jessica even came in on her holiday to finalize the purchase and send me off with my new truck just in time for Christmas! Thank you Jessica and the rest of the Friendly of Hamilton sales staff for making this experience enjoyable!

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Google Jan 6, 2022

Kaci Woodcock is an excellent sales rep, she made everything as easy as possible & was super friendly. great all around experience at this dealership, highly recommend!! very happy to have found this place

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Google Jan 4, 2022

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Google Dec 31, 2021

Thank you for the delivery of my new truck. David Reynolds was great to work with. He was on top of everything and made the transaction very easy. I will not go anywhere else for my vehicles, the team at the dealership are second to none.

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Google Dec 31, 2021

Dave did a great job !This is my second purchase from Friendly ram .I will be back again Thank you very much guys

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Google Dec 31, 2021

David Reynolds was the best 👌

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Google Dec 31, 2021

Awesome experience on new lease.

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Google Dec 30, 2021

Ben made the buying experience exactly how it should be. Efficient, friendly, knowledgeable, and personable.... couldn't ask for better. Thank you!

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Google Dec 28, 2021

Jessica Ingle was very helpful from start to finish. I wanted to get out of my Ford Explorer and into a Jeep Grand Cherokee L. She was able to do what other dealers weren’t and stayed in touch through the entire process. It was a great experience, she even followed up post sale. Highly recommend.

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Google Dec 24, 2021

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Google Dec 22, 2021

I was in the market for a new truck and I had checked out five other dealerships before going here. I worked with John and he made the whole experience simple and easy. They were also the only place to give me a reasonable amount for my trade-in. If you’re in the market for a new car I highly suggest this location and John.

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DealerRater Dec 21, 2021

Jessica Ingle was very nice and extremely helpful. This experience was the best one we have ever had in purchasing a vehicle.

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Google Dec 21, 2021

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Google Dec 19, 2021

So nice to have the right price and vehicle the first time. No haggling needed. Ben was a top notch salesman and listened to all of my needs. Along with Denis(sales manager) and Jeff(finance manager), they made the whole process a dream! I found my new go-to dealership!

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Cars Dec 14, 2021

Great experience, went in looking for a used car ended up buying a brand new Durango Kaci was great! Would recommend her for it all she was awesome !!!!

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Google Dec 14, 2021

Had a great experience with John Purcell, comes highly recommended. Would return again for next purchase.

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Google Dec 12, 2021

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Google Dec 1, 2021

Purchased a 2020 Ram earlier this month from John P. truck is great they gave me a great price for my trade in. Service center is good too.

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Google Dec 1, 2021

I just purchased my new truck from friendly dodge in Hamilton last week and absolutely love it! this is the 2nd vehicle I have purchased from them. Hands down the best experience I’ve had buying a new vehicle, both trade in wise and sales wise. Very pleased with my experience and will continue to give my business to them. I recommend anyone in the market to go see them and ask for David Reynolds. He was great to work with, answered every question I had and left no stone unturned. Very knowledgeable and super helpful!

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Google Dec 1, 2021

Recently traded in my Chevy 2500 for 2019 ram 2500 and David Renalds was a salesman he helped me out tremendously he helped explain in detail everything that I was signing he help me out with a warranty David made the process smooth and easy anyone looking to buy a new or used vehicle should definitely go see David

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Google Nov 30, 2021

The transition was easy and direct. Explaining the vehicle programs was also easy. Staying in contact after car delivery was great. Thank you for a positive experience Jingle on my new 2021 Jeep Grand Cherokee Limited.

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DealerRater Nov 30, 2021

The transition was easy and direct. Explaining the vehicle programs was also easy. Staying in contact after car delivery was great. Thank you for a positive experience Jingle on my new 2021 Jeep Grand Cherokee Limited.

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Google Nov 30, 2021

Best Costumer service!! Thank you Jessica for all your help and patience with me. Jessica was amazing to work with and I plan on recommending her to everyone. Jessica was very knowledgeable and she gave great advice. If you are thinking about buying a car go to Friendly and see Jessica.


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