Deception and lies. I recently purchased a Ram 1500. It did not come with an integrated trailer brake controller. I was told I could easily add one. When I asked what the towing capacity was the salesman told me 8200 lbs. That was incorrect because the engine and gears lower that to 6900. No big deal. My camper is 3200 lbs. The real capacity is far less. I have now been told I cannot add the brake controller, OEM or aftermarket. That renders the truck almost useless. Without a controller for trailer brakes I cannot safely or legally tow my camper. I simply cannot ...
We worked with John on a new vehicle and could not have asked for a better experience. From the very first phone call John made me feel comfortable. He wasn’t pushy and took the time to really make the financials work. I’ll for sure be a return customer in the future.
John got me into a vehicle the same day, awesome service!!!! Highly recommend!!
I have purchased two trucks with Dave now. I have been very impressed with the service with both purchases, everyone there was incredibly helpful throughout the process. I will be continuing to take my future business to friendly
David Reynolds make my car buying experience super easy. I love my new dodge durango. Thank you for everything!
Great experience with Neil Whitmore (Salesman) Would recommend!!
I have to say the gentleman that work here are amazing!!! So helpful and kind I think I have found my new dealership.
“We want to thank Zach and the entire staff at Friendly Chrysler, Dodge, Jeep and Ram!! They made buying our 2024 Jeep Wrangler a stress free experience!! They delivered what they promised to us on our deal! I would definitely recommend them when you’re looking to purchase a vehicle” Randy and Cindy Thomas
John Purcell is a great salesman . Top notch friendly !! Great place to purchase your ride!
We just purchased our second vehicle from Friendly Jeep Dodge in Hamilton, NY, and once again, Neal Whittmore provided an exceptional experience. He's knowledgeable, straightforward, and made the entire process smooth and stress-free. We appreciate his professionalism and dedication to customer satisfaction. We'll definitely be back and highly recommend Neal and Friendly Jeep Dodge to anyone looking for a great car-buying experience.
Neil Whitmore was a great salesman, very helpful and acknowledged what are wants and needs were. Was able to put to together a great deal for me with my trade-in.
Neil was very helpful and great with our transaction process!
I can't say enough good things about these guys. They absolutely went above and beyond to get me the best deal possible, and financed at a very good rate for my situation. I had the pleasure if working with Neil. I have only heard good things about Friendly auto, I see firsthand why. Just a great experience. Give them a try.
I worked with Dave and he was great to deal with any questions or concerns were handled and he was very professional.
we dealt with zach and he was great! we worked a deal over the phone and spent 30 minutes at the dealership! i couldn't get any other dealership to give me any numbers over the phone they all wanted me to come in. its hard to do that with a three year old sometimes... i would definitely recommend friendly and zach!
Had the pleasure of having Zach Dow as our salesman. He got us into a very nice used Ram truck. The truck buying experience was very fast and efficient. I would recommend Zach for all of your car buying needs!
I haven't bought a vehicle in almost 11 years and dreaded the thought of the process. Went to Friendly Dodge in Hamilton and told them my must haves along with my price range. They were able to work with me and I purchased a new van. The process was easy as they did all the work. Would highly recommend Garin and his team!
I typically hate going into car dealerships where they waste your time, that was not the case here, very professional and very family oriented. Our salesman, David, and the manager were great to work with, they will be my first call when I look to update my truck next!
Garin was amazing! Best purchase experience I’ve ever had. 5/5 Stars ⭐️ I recommend using Garin on your next purchase.
Had the pleasure of dealing with John again. Amazing experience, quick, easy, and fun. Will come back to John again!
Zach and everyone in the building were amazing to work with, had a great experience buying my new jeep.
John Purcell is an amazing person and did a great job with me highly recommend
John Purcell did a fantastic job getting me into the new RAM truck.
Highly recommend Neil Whitmore if you’re in the market for a new vehicle. He made the buying process smooth and easy for me. I was nervous about making such a large purchase and he was reassuring the entire process. This was my first time doing business at Friendly but won’t be my last. Tanner was also very nice and made sure I understood all the perks I was getting. Thank you to you both for a great buying experience.
Hit up Dave Reynolds if you’re in the market for a new whip, he’ll take good care of you
Thanks for stopping by our website! At Friendly Dodge Chrysler Jeep Ram (DCJR), we make it our first priority to get you into the vehicle that’s perfect for your drives around Hamilton, Madison, and Smyrna, New York. Our friendly staff is here to meet your needs and exceed your standards, which is why we’ve developed a fun, quick, and easy car-buying process that will demonstrate our commitment to help you find the Dodge, Chrysler, Jeep, or Ram vehicle that was made for you.
The first step is finding the vehicle that’s perfect for your daily driving needs. Perhaps you’re in the market for a family-friendly SUV, like the Jeep Grand Cherokee; or, maybe you’re in search of a sportier ride, like the Dodge Challenger. You’ll notice right away the amount of new vehicles we have available when you visit us.
We offer a wide selection so drivers can find what they want in a vehicle. These models offer quality performance and many interior features such as connective technology and driver-assistive safety.
You can also find used and certified pre-owned models that come with many of the same features and performance qualities as our new selection. There are many benefits to choosing used or certified pre-owned vehicles and you can get a vehicle that looks and runs like new at a great value.
No matter what you’re looking for, we have a wide variety of new, used, and certified pre-owned Dodge, Chrysler, Jeep, and Ram vehicles to choose from. Start by searching our inventory online, and come down to our showroom ready for a test drive!
Have your eye on a specific Dodge, Chrysler, Jeep, or Ram vehicle? It may be time for you to take advantage of one of our specials.
At our dealership, we want to provide drivers with the opportunity to get behind the wheel of the vehicle they want. Our specials are available to do that at a great value. We provide specials on a variety of models that are available on our lot and offer a wide array of features inside and out to make for a unique and more engaging driving experience.
Our specials are updated regularly, so check back often to see what’s available today. You may just find your next ride. You can contact our dealership to speak with one of our sales professionals about our specials.
Once you’ve chosen your next ride, we’ll then take a look at your financing options. We’ll explain the benefits of both buying and leasing, and look into the numbers that will fit your auto budget.
Our expert finance team is also here to help you through this process. We make sure you have a comfortable car-buying experience, providing you with resources and information to help you make the right decision. We present you with your options in a way that’s easy to understand and provides full details of your deal. We make sure your questions are answered.
To give you a head start from home, we’ve put our finance application online, as well as our tool to value your trade-in, and our payment estimator. That way, we’ll get the finance ball rolling right away, and you’ll be driving home in your new ride in no time.
At our dealership, we know that drivers face this question when choosing a new vehicle. These two methods of getting behind the wheel of a car have many benefits, and you have to decide which works best for you.
When you buy a vehicle, you take ownership of it and can drive it as often as you like and for whatever distance you like with no limitations. You can also make modifications to the vehicle as you desire. Depending on your down payment, you can influence the monthly payments of a purchase with a greater amount down or a trade-in of great value.
When you lease a vehicle, you’re only paying for the value of the vehicle while you drive it. This can lead to lower monthly payments as a result, allowing you to get behind the wheel of something new while on more of a budget. You also have options when your lease expires. You can choose to purchase the vehicle or return it and take out a new lease on a new model.
While we thoroughly enjoy getting our customers into the car, truck, or SUV of their dreams, we believe it’s our job to help keep their vehicles on the road for years to come. That’s why we have our Mopar® service center located right on site!
Whether you need a quick oil change, a larger part replacement, or perhaps some parts to take on your next DIY auto project, we’re here to help. You can schedule an appointment at any time, too, with our online scheduler!
You can rely on our expert technicians who are certified and go through regular training to be up to date on everything your vehicle needs. Our goal is to make sure service is completed properly while also providing regular updates. We know the importance of getting you back on the road safely and as soon as possible.
If you are looking for your next vehicle around Hamilton, Madison, or Smyrna, NY, contact our team at Friendly Dodge Chrysler Jeep Ram today! We’ll be happy to set you up with a test drive with your favorite model, and tell you even more about our fast and simple purchasing process.
We look forward to meeting you!
